SHIPPING POLICY

SHIPPING POLICY

At BOX, we are committed to processing and delivering your order quickly and securely.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Processing times may increase during launches, restocks, promotions, or high-demand seasons.

Shipping Times

• Puerto Rico: 1–3 business days  
• United States: 3–7 business days  
• International: 7–14 business days  

Shipping times are estimated and not guaranteed.

Tracking Information

Once your order has been shipped, you will receive an email with your tracking information.

Incorrect Address

The customer is responsible for providing the correct shipping address at checkout.

BOX is not responsible for lost, delayed, or incorrectly delivered packages due to incorrect addresses provided by the customer.

Lost or Stolen Packages

Once the package has been shipped, BOX is not responsible for packages lost, stolen, or delayed by the shipping carrier.

For any shipping-related questions, please contact us at:  
boxclubpr@gmail.com